We have warehouses in the United States, Canada and Europe.
We can achieve 3-7 working days arrival (remote countries usually need 10 working days or longer)
No matter how far away from each other you are, you can keep in touch with them with the totwoo Bracelet. Simply tap your bracelet and your partner’s will vibrate and flash, knowing that you’re thinking about them, sensing the other one’s touch through the vibration. This is a great gift for couples, families, children, and close friends.
[All Functions Built for Love] Secret messages: Through totwo App, you can send secret messages and love letters to surprise your beloved. Once your partner touches their bracelet, the messages will be revealed on their phone. Anniversary Reminder: Your totwoo bracelet will automatically remind you of important dates. Never miss another birthday or anniversary again. Call Reminder: Add 3 important contacts in the app, and your bracelet will vibrate and flash to notify you when receiving a call.
Feel connected with every interactive vibration and light up between two in totwoo app. Also, set a special date to light up and vibrate the
customized color on that day and feel closer than ever before to meet with your loved one.
[Unique Design] Bracelets with classic mountain and sea elements, romantic and fashionable. The backs of the bracelets are engraved with Jane Austen’s quote, “My heart is, and will always be yours.” A zirconium stone is delicately hand-set into the moon bracelet. Bracelet with stylish Milan rope, adjustable size. Available in many colors and designs to match your different styles and outfits.
[A True Engineering Breakthrough] Hidden inside this romantic bracelet is our state-of-the-art totwoo nb16 chip. This bracelet is stylish and goes with any combination of jewelry. High craftsmanship, emotional experience, and smart technology define totwoo bracelets.
[Waterproof and Rechargeable] Water resistant for daily use, but not suitable for swimming or bathing. Charge for 1 hour for 7 days of ultra-long standby.
[What Comes with the Bracelets] Every two bracelets come with one gift bag and gift box. In addition, we provide 2 manuals and 2 chargers. totwoo offers 24/7 customer support. If you have any questions or concerns, please contact us.
1.Can i ship two different country?
For Always sun&moon collection products, place two different orders from single sun and single moon with ifferent address.
2.Can we connect to each other while we are far apart?
As long as the Totwoo smart jewelry is correctly set up within
the app with either WIFI or mobile connection, you can connect with each other. No matter how far away you are.
3.Can i connect more than 2 people?
We’re sorry, our jewelry didn’t support to connect many pieces of jewelry together at present. But you can unpair them and then connect with another one.
4.The price marked in product, it is one or one pair?
All of the Always collection products marked are for one pair(two pieces of jewelry).
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: